FAQ

Ques1.What are the products you deal with?

We deal in :

  • Brass base items are available in different shapes having gold and silver coating.
  • Aluminium base serving trays in attractive designs, colour & sizes.
  • Iron base with silver coating serving bowls.
  • Vases, table vases in Aluminium base intricately designed in multicolours.
  • Green tea kettle available in 700 ml, 1.25 L & 1.5 L used for serving.
  • Wooden hanging key stands.
  • Ganapati idol made of hard glass.
  • Egg tray made of unbreakable plastic.
  • And many more products…………..

Ques2. Are there any minimum quantity requirements?

As such there is no minimum quantity requirements. But higher the quantity, better the prices.

Ques3. How can I place an order?

If you want to place an order please mail us at directions202@yahoo.co.in with your requirements and we’ll get back within 24-48 hours. You can contact us at our telephone no. also or you can fill up the enquiry form & submit the same.

Ques4. How can I pay you?

For Small quantities you can drop a cheque, deposit cash or online transfer funds directly to our Bank account.
For corporate orders/bulk purchases we accept cheque/DD.

Ques5. How many days will it take for shipping the item?

In normal circumstances your product will be shipped within 7 working days depending on order quantity . We will inform you the number of days at the time of placing the order.

Ques6. How do I track my orders?

Once your item is shipped, we provide you with the consignment number. You can then track your consignment status online on courier company’s website.

Ques7. Can I cancel my order?

Orders once placed cannot be cancelled.